Hello friends, my name is Abhishek. I am a government employee in, an Indian State, Madhya Pradesh. I have seen the time of coronavirus outbreak and prior time when everything was normal. Something has been changed that we should notice now. In this article I will be discussing about office automation and impact of digital offices controlled by robots in near future. I will also discuss whether it is good for us or not!
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| Robots vs Human |
In initial days less people wanted to have government jobs because there was much resources than consumption. But now the time has been changed and we are witnessing unemployment, more precisely underemployment. One side there is a crisis of unemployed youths and other side these youths are unemployable. Most of people working in executive posts in offices and think that they are secure with their jobs, they have to change their mindset now. The current job we are serving today, will disappear in coming future soon.
Usually, at offices, we mock of old people working with computers or we mock at them for not being able to be friendly with digital automation. It was the time, and nowadays youths are getting jobs basically if alike computer operator, typist or similar posts (even bigger posts like officer ranks also included), thinking of their jobs to be secured, note it down, all they are false. In near future Robots and Artificial Intelligence will take over these jobs. There will be more employment crisis in world wide if we are not ready to change, or be ready to work with robots. I do not want to direct come to conclusion about the impact of robots in our society, but we will try to illustrate it neutrally and will then come to conclusion whether digital/robotic/AI technology is useful for us or not. So, let's start -
I remember a statement by our respected former Prime Minister Shri Rajiv Gandhi ji had during a visit in 1985 to drought affected Kalahandi district in Odisha, had said of every rupee spent by the government, only 15 paise reached the intended beneficiary. This is not the reality of past, but it is reality of even today. But the intensity of corruption has come down because of automation of process and intervention of robots, computers, technology. For example, PM Kisan Samman Nidhi is a scheme by government of India to aid financially farmers, they get exact amount that the government of India wishes to give. There is no intermediate person who commit corruption, if someone does so, he will be punished. Same alike this, DBT (Direct Benefit Transfer) was made for the poor people of Indian during lockdown in previous year, all beneficiaries got exact amount as the government of India wished to help. This clearly states that we are getting improvement with time with intervention of technology and digital processing.
This is not our success that we have dream for, we want complete eradication of corruption and smooth processing for wellness of citizen. Even today, government employees do corruption in the name of service otherwise they hold our service/file. Being in government department, I have also faced corruption. This is the main reason why most of government undertakings are in loss. Even Indian Railways is shrunk deep in corruption, that is why Indian railways was in loss and the services provided by the railways was third quality. The step of including the railways in Public Private Partnership (PPP) model, the GoI (Government of India) want to improve it. Privatized institutions always prefer new technologies and artificial intelligence in their service. Most of the giant institutions, services in India or worldwide is enjoying their rank because of the office automation. Indian government tried its best to eradicate corruption, but it was inbuilt, and only solution seems is PPP model or make it privatization.
PPP Model is that model, if government of India introduces its offices/departments to private institutions to improve the quality. PPP model is not privatization, and even then the government of India have control over the entity. PPP is always beneficial and that is why the government is bringing most of the departments under PPP model whether that is Railways, Airports, Ports, BSNL, ordnance factories etc. Employees working in these institutions have made worst services and rude behavioral to the citizens, from whose taxes these employees get their salaries.
Other side, a computer is capable of working task of more than thousand human forces at a same time. Computers are getting advances using Artificial Intelligence and it is really helpful to make easier lives using AI technology. You must have tasted the features of Google products like Google Lens, Google Translator, Google Voice etc. These are a demo of how artificial intelligence can work. Dramatically, now robots are capable of performing these tasks so smoothly and quickly, this make replaceable human force from Robots. You have listened the news of Robot Police, Robot Servants etc, even in India robots are introduced well.
After the coronavirus outbreak the government sectors as well as private sectors focused on work from home. And everyone appreciated the changing methodology of remote jobs. The culture of remote jobs is increasing nowadays. It is true that humans are needed to operate the computer but the time is not far when Artificial Intelligence or Robots will displace human need. Even today driver-less cars are introduced and this is a revolution in automation field. We should keep in mind that the demo version we are looking today like type through speech, data entry, guide, drive, etc jobs would be replaced in near future by robotic objects.
Hope this article is useful to you. If you have anything in your mind, speak out in comment section. Do share this article to your friend circle so that they can see the power of robots and technology. You can watch video about सरकारी कार्यालय का भविष्य । रोबोट लेने वाले हैं आपकी नौकरी । PPP Model, Office Automation in Hindi
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